Privacy Policy

Last updated: 02 January 2026

This Privacy Policy explains how Andro Trans Ltd (“we”, “us”, “our”) collects and uses your personal data.

1. Who we are

Andro Trans Ltd
Registered in England & Wales
Trading address: 111 Clare Road, Maidenhead, SL6 4DN
Email: office@androtransltd.co.uk
Telephone: +44 0000 000000

2. What personal data we collect

We may collect and process the following information:

• Name
• Company name
• Email address
• Telephone number
• Collection and delivery addresses
• Consignment description
• Booking and quotation details
• Any information you submit via contact or booking forms

We also automatically collect limited technical data such as:

• Browser type and device information
• IP address (for security and fraud prevention)
• Pages visited

3. How we collect data

We collect data when you:

• request a quote
• make a booking
• contact us by phone or email
• complete a form on our website
• communicate with us in any other way

We also use local storage to temporarily store quotation and booking information in your browser to improve your experience. This is stored on your device and not automatically transmitted to us until you submit a form.

4. How we use your personal data

We use your information to:

• provide quotes and estimates
• accept and manage bookings
• arrange transport and logistics services
• issue invoices and manage accounts
• respond to enquiries and support requests
• meet legal and regulatory obligations

5. Lawful basis for processing

We rely on the following lawful bases under UK GDPR:

• Contract – to provide quotes and transport services you request
• Legitimate interest – to improve our services and protect against fraud
• Legal obligation – record keeping and tax requirements
• Consent – where we use optional cookies or marketing communications

6. Sharing your personal data

We may share your data with:

• drivers, subcontractors or delivery partners
• IT and hosting service providers
• accountants, insurers and legal advisers
• payment processors (if used)

We do not sell your personal data.

7. International transfers

Your data is normally processed within the UK. If we ever transfer data outside the UK we will ensure appropriate safeguards are in place.

8. Data retention

We keep data only as long as necessary:

• Quotes: up to 12 months
• Bookings and invoices: up to 7 years (for accounting purposes)
• Emails and enquiries: up to 2 years

9. Your rights

You have the right to:

• access your personal data
• correct inaccurate data
• request deletion (where legally possible)
• restrict or object to processing
• data portability

You can exercise your rights by emailing:
office@androtransltd.co.uk

10. Cookies

See our Cookie Policy for details on cookies we use.

11. Complaints

You have the right to complain to the ICO:

Information Commissioner’s Office (ICO)
ico.org.uk

12. Changes to this policy

We may update this policy from time to time and will publish the latest version on this page.